There are safety related events your organization has little or no direct control over but you CAN influence them. Think unstable approaches, misfuellings, altitude excursions, etc. In this episode we take a look at process and outcome based metrics and encourage you to ask the question, "What can we do to influence these outcome based events?"
Resources in this episode:
The Four Disciplines of Execution by Chris McChesney
Upstream by Dan Heath
BaldwinVirtualTraining.com safety manager course "Using Safety Objectives to Improve Safety Outcomes"